Refund and Returns Policy

‘Cheap Online Meds’ is dedicated to providing high-quality medications at an affordable price range for pain management, anxiety, ADHD, insomnia, and weight loss while ensuring customer satisfaction. This Return and Refund Policy outlines the terms under which returns and exchanges are processed. Customers are advised to read this policy before making a purchase on the website.

Due to the sensitive nature of medications or pharmaceutical products, ‘Cheap Online Meds’ maintains a strict return and refund policy. We do not accept returns and exchange requests on prescription medications unless the product is delivered damaged or is defective upon arrival.

Eligibility for Returns

Returns will only be considered under the following conditions:

• The wrong medication was delivered.
• The product arrived damaged or defective.
• The order was incorrectly processed by ‘Cheap Online Meds.
• The product is unused, sealed, and in its original packaging.
• The request is made within 7 days of receiving the order.

Non-Returnable Items

Due to certain safety reasons, the following items are non-returnable:

• Opened or used medications.
• Prescription drugs that were correctly dispensed.
• Medications purchased under special discounts or clearance sales.
• Products with tampered packaging or missing labels.
• Orders returned due to customer error (e.g., incorrect address).

Return Process

To initiate a return, customers must follow these steps:

• Contact Customer Support team within 7 days of delivery.
• Provide order details, a description of the issue, and photographic evidence (if applicable).
• Upon approval, customers will receive a Return Authorization Number (RAN) and return instructions.
• Ship the item back using a trackable shipping service.
• Once the item is received by us, it will be inspected, and will be resolved within 5-7 business days.

Refund Policy

The mode of payment of refund may vary depending on circumstances. If the mode of refund is done through Credit/Debit Card, it will take 7 to 10 working days for credit to appear in your account.

‘Cheap Online Meds’ issues refunds under the following conditions:

• A refund request is made within 7 days of receiving the order.
• The product was incorrectly shipped, damaged, or defective.
• The order was lost in transit and confirmed by USPS or FedEx.

Refunds will be processed as follows:

• Refunds will be credited in 7 – 10 days to the original payment source.
• Processing time: Refunds take 5-10 business days to reflect in the customer’s account.
• Partial refunds may be issued in cases where only part of the order is eligible for a refund.

Exchange Policy

We offer product exchanges under the following circumstances:

• If the customer received the wrong medication.
• If the product arrived damaged or defective.
• Exchange must be requested within 7 days of receiving the order.
• Replacement orders will be shipped within 24-48 hours after the return is processed.

Cancellations

Orders can only be canceled if the cancellation request is done within 1 hour of placing the order. After this window, processing begins, and cancellations may not be possible.

Lost or Missing Orders

If a package is lost or not delivered, customers should:

1. Check the tracking number provided to you in the shipping confirmation email.
2. Contact USPS or FedEx for an update.
3. Report missing packages to ‘Cheap Online Meds’ within 7 days of the expected delivery date.
4. If confirmed lost, a replacement or refund will be issued.

Damaged or Incorrect Orders

If You have received a damaged product, do not accept the delivery of the product. If after opening the package you find that the product is damaged, the same may be returned for refund or replacement. ‘Cheap Online Meds’ does not promise replacement for all the products as it will depend on the availability of the products.

If a customer receives a damaged or incorrect order, they must:

1. Contact the customer support team within 48 hours of delivery.
2. Provide photographic evidence of the issue.
3. Return the incorrect product (if applicable) following our return policy.
4. A replacement or refund will be processed after verification.

Customer Support & Assistance

Our customer service is available 24/7 to assist with returns, refunds, and product concerns. ‘Cheap Online Meds’ strives to ensure a faster, smoother and transparent return and refund process.

We value customer satisfaction and follow all the safety regulations. If you have any concerns about your order, please contact our support team for further assistance.